Microsoft also compensates screwed 360 gamer
Two weeks back, 360 gamer Nathaniel received his promised gift from the nice Bungie folk, after having had his white console returned back to him from repair in one piece, however, minus all the drawings that once embellished it. Now, after two weeks of silence, Microsoft has also jumped in to show some much deserved love to the fortunate unlucky gamer.
In order to make up to Nathaniel for all the trouble and, no doubt, sorrow, the big M sent him another huge cardboard box full of eye-popping goodies:
- 1 Xbox 360 console (signed by original RT signers, new artwork by Luke McKay, signatures from Xbox 360 team, additional signatures from Bungie Staff)
- 1 Xbox 360 faceplate (signed by Bill Gates, among others)
- Devil May Cry 4
- Lost Odyssey
- Rainbow Six Vegas 2
- Gears of War
- Kingdom Under Fire: Circle of Doom
- 2 ‘What’s Your Gamerscore?’ Bumperstickers
- Xbox 360 CD Wallet
- Signed picture of Bill Gates
Part of Nathaniel’s personal statement in response to the gifts reads:
“While my story has come to what I am sure the average reader will conclude is a satisfactory close, I do not personally view this as its ultimate end. Don’t get me wrong: My overall mood about the packages I have received from Bungie and Microsoft is nothing short of ecstatic, but compensation was never my focus. The only thing I have specifically asked of Microsoft and the Xbox 360 team for is this particular case to be examined so that some change(s), whether small or broad, can be made to the service process to prevent the occurrence of any similar scenario. This remains my only request. I’m not asking for details, but if my story is leading to changes that should benefit current and future Xbox 360 owners, I would really like to know.”
It’s nice of our 360 fellow to care so much about the community as a whole and just himself. Let’s hope Microsoft will take note of his intentions and change the customer and repair service for the better.
Source: XBOXICLabels: Microsoft, xbox 360 |
